Get in touch
The Workshop, Basingstoke RG21 7TA. Tel. 07830 email@example.com
Information I Collect
To fulfil your order, you provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: - as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; - if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and - as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: - Service providers. I engage certain trusted third parties to perform functions and provide services, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. - Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Physical copies of your order will be stored in a locked cabinet. I can access your information through devices locked with passwords. I generally keep your data for the following time period: 5 years.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: - Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. - Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. - Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. - Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Nicola Neve Jewellery, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org
Would just like to say a huge thank you for the key ring you made for me!! It was a last minute order & nothing was too much trouble, you were very helpful & the finished item looks absolutely amazing!! My parents were so pleased with their gift & I will definitely be ordering again :) x x
Thank you thank you thank you, I just love my beautiful silver pendant!! I will treasure it forever and must tell how much I love your creative work. I will definitely be back for more, just perfect :) x
Stunning pieces, the best I've had made. I have a necklace and a keyring and i absolutely love them and people always comment on them. They are so precious to me. Im coming back for more thats for sure! xx